Shalom Counselling Services is committed to living out values of Equity, Diversity and Inclusion in all aspects of the organization including our behaviour and actions. Shalom acknowledges Canada’s history of systemic racism, oppression, and the need for structural and institutional change. Equity work requires ongoing effort, education, and dialogue with an openness to learn and unlearn.
Commitment to Clients:
We are committed to provide counselling services to all people that is free from any form of discrimination and oppression. We work to ensure that barriers to accessing services are addressed and if need be refer clients to other services if we cannot meet their needs. We recognize that the intersectionality of who we are impacts our wellbeing and our mental health wellness.
We recognize that oppressed groups experience marginalization and encounter barriers to full access and participation in community services including mental health care. We seek to be an open and safe space for all people to access mental health services.
Commitment to Employees and Interns:
We are an equal opportunity employer. The organization makes every effort to recruit and employ diverse individuals that reflect the community and the population served. Hiring and human resource practices do not discriminate with regard to race, colour, religion, disability, gender, marital status, sexual orientation, age, national origin or any other area specified under the Ontario Human Rights code. Materials produced by the organization will use inclusive language and will be gender neutral.
Commitment to the Board of Directors:
The Board of Directors is committed to align with the organization’s Vision, Mission and Values. The Board is committed to recruiting Directors that reflect and represent the community of Waterloo Region.
Commitment to Monitoring:
Shalom Counselling Services has zero tolerance for any form of harassment, discrimination or violence. We have policies to respond to situations that require conflict resolution as well as harassment, discrimination and violence. To report an incident or concern a complaint process can be accessed here. ( include link)