Please note: Shalom is not a crisis service.
If you are in need of more immediate or quick access counselling, Camino Wellbeing offers confidential walk-in, single-session counselling and therapeutic conversations in person, virtually or by phone, and are located at 400 Queen Street South or can be reached by phone at 1-519-743-6333.
If this is a crisis please contact Here 24/7 at 1-844-437-3247, call or text 9-8-8 (suicide crisis helpline), or call emergency services at 9-1-1.
Location and Address
Shalom Counselling Services Inc.
9 Avondale Ave. S.
Waterloo, ON N2L 2B5
P: 519-886-9690
F: 519 886-7832
Phones are not answered outside of Office Hours (Monday to Thursday from 8:30am until 4pm).
Office Hours
| Monday | 8:30am – 4:30pm |
| Tuesday | 8:30am – 4:30pm |
| Wednesday | 8:30am – 4:30pm |
| Thursday | 8:30am – 4:00pm |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Counselling times are by appointment and are available outside of the office hours noted above.
Evening hours are available.
Email Us
You may also contact our office at contact@shalomcounselling.org. Emails are read and responded to during office hours. Please visit our complaint/feedback page if you are reaching out with feedback or a complaint.