Please note: Shalom is not a crisis service.
Please be aware that we are receiving a high number of requests for counselling at this time. This means that we will respond as we are able. If you are in need of more immediate or quick access counselling, Camino Wellbeing offers confidential walk-in, single-session counselling and therapeutic conversations in person, virtually or by phone. They are located at 400 Queen Street South or can be reached by phone at 1-519-743-6333.
If this is a crisis please contact Here 24/7 at 1-844-437-3247, call or text 9-8-8 (suicide crisis helpline), or call emergency services at 9-1-1.
Location and Address
Shalom Counselling Services Inc.
9 Avondale Ave. S.
Waterloo, ON N2L 2B5
P: 519-886-9690
F: 519 886-7832
Phones are not answered outside of Office Hours (Monday to Thursday from 8:30am until 4pm).
Office Hours
| Monday | 8:30am – 4:30pm |
| Tuesday | 8:30am – 4:30pm |
| Wednesday | 8:30am – 4:30pm |
| Thursday | 8:30am – 4:00pm |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
Counselling times are by appointment and are available outside of the office hours noted above.
Evening hours are available.
Email Us
You may also contact our office using the form below. Emails are read and responded to during office hours. Your preferred phone number is required so that our Clinical Director can speak with you complete the intake process. To protect your privacy, please do not include any personal health details in your message. Please visit our complaint/feedback page if you are reaching out with feedback or a complaint.