Please note: Shalom is not a crisis service. Please be aware that we are receiving a high number of requests for counselling at this time. This means that we will respond as we are able. If you are in need of more immediate or quick access counselling, Camino Wellbeing offers confidential walk-in, single-session counselling and therapeutic conversations in person, virtually or by phone. They are located at 400 Queen Street South or can be reached by phone at 1-519-749-6333.
If this is an emergency please contact Here 24/7 at 1-844-437-3247, call or text 9-8-8 (suicide crisis helpline), or call emergency services at 9-1-1.
When you contact us, your inquiry will be processed with confidentiality and professionalism. At Shalom Counselling Services we provide a safe, welcoming and non-judgmental environment for conversation and problem-solving. Shalom offers a safe space for conversations about faith or spirituality when initiated by the client in the counselling process. The following provide additional information about Shalom's services, process, and fees.
By Phone
When you call Shalom for counselling our Administrative Secretary will collect basic information, including your name, address, contact numbers, etc. Our Clinical Director will be in touch with you to discuss your interest in counselling, establish fees, and set an initial appointment time. Daytime and evening appointments are available. Phones are not answered outside of Office Hours (Monday to Wednesday from 8:30 to 4:30 and Thursday 8:30 to 4:00).